Implementing technology will change your company's established way of operating. While the change itself may be technical in nature, successfully managing how your people transition to the new system determines whether your technology investment pays off. Training is crucial to this process—even the most advanced technology provides little value if employees do not understand how to use it effectively. 

A well-defined IT strategy outlines how an organization will use technology to support its overall goals. It serves as a long-term plan that aligns business priorities with technology capabilities and investments.